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COMMITMENT TO EXCELLENCE

Quality First Initiative


As members of the American Association of Homes and Services for the Aging (AAHSA), Moravian Manor has made a commitment to the Quality First initiative. Moravian Manor is committed to achieving excellence in the quality of care and services provided to consumers, and to earning the public's trust.

We believe that aging has a fulfilling purpose in life and that our society’s elders have enduring value to family and community.

We believe that not-for-profit organizations have a special role in society to provide healthy, affordable, and ethical aging services. Our objective is to provide the highest quality and most compassionate care and services to the people we serve.

We believe that the field of aging services should adhere to applicable legal, ethical, and professional standards that are based on stated values and policies in each of our organizations.

We believe that we should strive to offer programs and services that are based on contemporary research and knowledge to meet the needs of the people we serve, as well as paid and volunteer caregivers, to the best of our ability.

And finally, we believe we have a special stewardship responsibility to maintain:

  1. Continuous quality improvement
  2. Public disclosure and accountability
  3. Consumer and family rights
  4. Workforce excellence
  5. Community involvement
  6. Ethical practices
  7. Financial integrity

Medicare & Medicaid Certification
Moravian Manor's Health Center is Medicare and Medicaid certified in the state of Pennsylvania. Medicare representatives annually conduct an unannounced site review of our standards, procedures, and outcomes, and interview residents and staff before issuing this good housekeeping seal of approval.